5

5

Im new to the area (originally from a small town), and my in-laws recommended Adams Autoworx Albany. The folks at Adams knew them and spoke so warmly about themit immediately gave me a good feeling, like Id found a shop that really values community. After my experience, it was clear why my husband's parents have trusted this place to care for their cars for decades! I brought my car in for a coolant hose replacement, but I also needed a specialized size tire replaced. Id planned to get the tire handled somewhere else, but Adams was able to order and replace it within 24 hoursand their price was so good, I just had them do it. That kind of quick turnaround tells me theyve got solid relationships with their suppliers. The whole experience was smooth. Melissa got me a ride home after I dropped off my car (which I wasnt expecting!), and she asked really smart questions about what I was experiencing with the carsuper knowledgeable and helpful. Ronnie sent over a detailed inspection report digitally, rating each suggested repair by importance, and Melissa called to walk me through what really mattered. I got regular updates from both of them, and they were always consistent about what was happening next and what to expect cost-wise. Ohand my car was done a whole day early! Overall, I felt really taken care of. The service was great, the communication was even better, and it felt like the kind of place Ill definitely come back to. Highly recommend.

Hi Ajani, thanks for the glowing review! We're thrilled to hear that you had such a positive experience at Adams Autoworx Albany. It's great to know that our commitment to community and customer care shone through. We'll be sure to pass along your kind words to Melissa, Ronnie, and the rest of the team. We look forward to serving you again in the future!

- Adams Autoworx Albany
5

Worked with Ronnie He was friendly and understood what was going on with my car (Electrical issues) I dropped off the car they ran a full scan/testing on the charging system and turns out I needed a new Alternator, a nice touch was they set me up with Lift ride home and back to pick up, I got my car back next day and runs good. I've had it back for a few days now and no more starting problems I will definitely be using this shop for All my Auto needs from now on Thank you again to Ronnie and his Crew, great service. which is hard to find these days Harold Nelson

Hi Harold, Thank you for your wonderful review! Our team is thrilled to hear that you had such a positive experience working with Ronnie. We pride ourselves on providing excellent customer service and expert car repairs. We're here whenever you need us for any future auto needs. Take care!

- Adams Autoworx Albany
5

This Shop had great service and full understanding of what the issues were with the car and expanded what replacement parts needed to make reliable again Thank you Harold Nelson

Thank you, Harold! It's fantastic to hear that you had a great experience with us and appreciated our knowledgeable and thorough service. We take pride in ensuring our customers' cars are reliable and safe. Your feedback means a lot to us. We look forward to serving you again!

- Adams Autoworx Albany
5

Thank you, Ajani, for the stellar review! We're thrilled to hear that you had a great experience with us. If you have any other feedback or need further assistance, feel free to reach out. We're here to help!

- Adams Autoworx Albany
5

Always helpful and do very good work

Thank you for the wonderful feedback, Barbara! It's great to know that you appreciate our helpfulness and the quality of our work. Your satisfaction is our priority, and we're here to provide the same level of service every time. We look forward to serving you again soon!

- Adams Autoworx Albany
5

The service at Adam’s Autoworx Albany is fair and reasonable. It is a lot cheaper than the dealership charges. I would recommend it for your car maintenance or repair.

Thank you for recommending Adam's Autoworx Albany, Ted! We're delighted to hear that our service was fair and reasonable compared to the dealership. We pride ourselves on providing top-quality automotive maintenance and repair without breaking the bank. Our team is always here to help with any car needs you may have in the future!

- Adams Autoworx Albany
5

Ronnie is awesome, always careful in keeping things reasonable. Always nice and comfortable to talk to. I live in SF I will continue to take my car here, catching Bart and being picked up by curtsey Lyft is not a problem at all. I know the job will be done right all the time. Thanks

Michelle, thanks for the great review! We're glad to hear that Ronnie has provided such excellent service for you. Customer satisfaction is our top priority, and we're happy to be able to make your visit as convenient as possible. We look forward to continuing to take care of your car in the future!

- Adams Autoworx Albany
5

Excellent service again on my vehicle, beginning with the service manager, Mr. Lewis and ending with his staff. Thank you

Thank you for the positive feedback, Pamela! We're thrilled to hear that you had another excellent experience with us. We strive to provide top-notch service from start to finish, and it's great to know that our team took good care of you. If there's anything else we can do for you, please don't hesitate to reach out.

- Adams Autoworx Albany
5

This is my second time using Autoworx, and I am still impressed by their professionalism. They communicate their evaluation and proposed remedies clearly. The staff is friendly, and the waiting area is comfortable.

Hi Howard! We appreciate your continued trust in Autoworx! It's great to hear that our professionalism and clear communication have made your experiences positive ones. Our entire team works hard to ensure your comfort during your visit. We look forward to serving you again in the future!

- Adams Autoworx Albany
Adams Autoworx Albany is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Adams Autoworx Albany (510) 984-3945 if you have any issues in accessing any area of our website.