5

I took my 2002 MB to the shop for a hose replacement. There was a glitch, however, Ronnie was a gentleman and addressed the issue quickly which was greatly appreciated. I will be returning soon for more repairs.

Thank you for the five-star rating, Angela! We're thrilled to hear that Ronnie provided you with exceptional service and quickly resolved the issue you experienced. Your satisfaction means everything to us, and we look forward to exceeding your expectations next time you visit.

- Adams Autoworx Albany
5

This is a very convenient place for us, and they provide professional and friendly service.

5

Car has definitely been running better since I took it in for maintenance and repair. The work done seems pretty thorough as I haven't noticed any of the old issues pop up. On the pricier side but the work seems worth it so far.

5

Great service like always! Thank you so much for being there when I need you. Its been my pleasure to recommend your shop to others and I look forward to doing so again! Ronnie is so helpful and I think hes great.

5

Thank you for the 5-star rating, Orly! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to serving you again soon!

- Adams Autoworx Albany
5

Good service. Great staff.

Thank you, Gerry! We're happy to hear that you had a great experience with us.

- Adams Autoworx Albany
5

I had to get a catalytic converter installed. Since it was stolen, I was not happy to deal with this situation. Fortunately, my insurance and Adams made the problems easy to solve. Thank you to Adams for quickly finding the parts (shield included that was not part of the insurance) and installing the new converter within 3 days.

We understand the frustration of unexpected car repairs, Gayle, but we're glad to have made the process as smooth as possible. We pride ourselves on our efficient service and appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

- Adams Autoworx Albany
1

Took car in for weak battery and they recommended replacement. Paid 500.00 for new battery but car won't start. They then said it's the starter. I paid 987.00 for starter and car still won't start. Now after paying 1500.00 dollars, they said take to dealership. Bad service and wrong diagnostic methods. Consumer shouldn't have to pay for wrong assessment.

Christopher, we're deeply sorry for the frustrating experience. We pride ourselves on accurate assessments, and we apologize for the inconvenience caused. Your feedback is important, and we'll use it to improve our diagnostic methods. If there's anything we can do to regain your trust, please don't hesitate to reach out.

- Adams Autoworx Albany
5

Great service, thorough, and knowledgeable! Kept me updated about my repairs, provided photos and answered my questions. Even better, this was a repair that included rodent damage where the critter left a giant, rather disproportionate turd under the hood. So that’s funny. Genuinely funny! Even for me when it’s my car. They kept a straight face and were super professional, while I’m over here snickering like a middle-schooler. Thank you! Recommend!

Thank you Andrea for this fantastic review! We appreciate your recommendation and are thrilled you had a great experience with us. Don't hesitate to reach out if you need anything.

- Adams Autoworx Albany
5

Everyone was super warm and friendly -- they got the work done really quickly, provided timely updates and phone calls, and provided really extensive detail about the work that needed to be done. Will definitely be back for all my car maintenance!

Thank you Emma for your awesome 5-star review! I am so happy to hear that our team made your experience a positive one. We strive to provide excellent service and detailed explanations to all of our customers. We look forward to seeing you again for all of your car maintenance needs!

- Adams Autoworx Albany
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