My AC died in late July, right before I was scheduled to drive with my two(heat-sensitive) dogs across the USA. Nobody in the entire San Francisco Bay area had the part needed to repair my AC. However, Bill & Ronny took pity on my situation and found the part, installed it, and had me ready to pack my car for our cross-country trip by 4 pm. These guys worked a miracle, as my car's AC made it through some VERY hot states and is still gong strong.